PLANT SHOP POLICY
UPS Shipping is available. I ship all my packages to UPS. If ever you choose Canada post, you can message me in the email provided and we go from it. If you prefer your own carrier you also can do, just message.
My first day of using UPS as my courrier was June 08, at 3PM and so far, 3 of my customer received their packages the next day June 09, 2020 in the morning. I hope everything will be go smoothly with this shipping company.
Due to the pandemic COVID-19, Canada Post cancelled guaranteed shipping. I assumes that everyone understands. To the potential customer I will accept orders now but I will not be responsible for any delay and or damaged. Thanks
KEEP SAFE EVERYONE, STAY HOME AND RESPECT SOCIAL DISTANCING!!!
PLANT SHOP POLICY :
- NO RETURN NO EXCHANGE NO REFUND Plants will ship with no pot but with little soil to stabilized the roots during transport. Will try my best to pack well, however due to the nature of the courier or how they handle during transport, It is at buyers full risk and responsibility of shipping and the result of the products. Seller is not responsible for any damage of the products/plants lost packages whatsoever (mishandling) as a result of the carrier (CP and or UPS) and will not give any refund. ANY DELAY AND DAMAGE WILL NOT BE COMPENSATED!!!
- IMPORTANT NOTE TO THE BUYERS: SELLERS DO NOT GUARANTEE THAT YOU WILL RECEIVE A PERFECT & UNDAMAGE PLANTS WHEN IT ARRIVES IN YOUR DESTINATION. Thank you for understanding.
- All plants are fixed price, and final sales.
- WILL ACCEPT CANCELLATIONS you can request a cancellation within 10 hours of your purchase if you change your mind or before I ship the plants. There is cancellation fee to cover the bank Interact e-transfer business account transaction (not free) & restocking fee total amount of $5.00
- Unpaid order will be automatically cancelled after 24hours.
- Shipping Details: We ship live plants via UPS Flat rate shipping to all locations within Canada.
- Fixed shipping flat rate box of $28 for small box ($10 to $49)
- $35 for medium box (total purchase of $50 -$80)
- $42 for large box (total purchase of at least $81 to $125)
- $126 or more can be put in 2 different boxes (extra shipping cost apply) but if the plants are small and will fit to large box, shipping fee will be the same $42. In this regard, please email so we can estimate the shipping cost.
- payment through E-transfer
Local pick up is allowed for those around the area and if customer willing to pick up. Plants will be packed and put on the front door. payment through E-transfer. Thanks
Shipping schedule is always Monday & or Tuesday after the payment is cleared. (Please allow 3 to 7 business days prior for shipping.) Thanks for understanding.
Thank you and have a wonderful day.